AR - Voice Freshers

• Qualification-Any Arts & Science degree passed out 2020-2025(B.E and Btech not eligible)
• Shift timing- -5 PM-2 AM or 7 PM-4 AM
• Skills- Good English-Speaking skills, Logical & Analytical thinking.
• Age Limit-Below 30 yrs

Job Description:

• Handle outbound and/or inbound voice calls related to Accounts Receivable (AR) operations
• Communicate effectively with international clients/customers to resolve billing, payment, and account-related queries
• Follow up with customers regarding outstanding payments and ensure timely collections
• Maintain accurate records of conversations, transactions, and follow-ups in internal systems
• Analyze customer accounts and identify discrepancies or issues requiring resolution
• Ensure compliance with company policies, quality standards, and process guidelines
• Coordinate with internal teams to resolve account-related escalations
• Meet individual and team performance metrics related to call quality, productivity, and resolution.