Accounts Receivable Caller

FULL_TIME 1 week ago
Employment Information

AR - Voice Freshers

  • Qualification-Any Arts & Science degree passed out 2020-2025(B.E and Btech not eligible)
  • Shift timing- -5 PM-2 AM or 7 PM-4 AM
  • Skills- Good English-Speaking skills, Logical & Analytical thinking.
  • Age Limit-Below 30 yrs

Job Description:

  • Handle outbound and/or inbound voice calls related to Accounts Receivable (AR) operations
  • Communicate effectively with international clients/customers to resolve billing, payment, and account-related queries
  • Follow up with customers regarding outstanding payments and ensure timely collections
  • Maintain accurate records of conversations, transactions, and follow-ups in internal systems
  • Analyze customer accounts and identify discrepancies or issues requiring resolution
  • Ensure compliance with company policies, quality standards, and process guidelines
  • Coordinate with internal teams to resolve account-related escalations
  • Meet individual and team performance metrics related to call quality, productivity, and resolution.