Back Office Executive (Semi Voice Process)

FULL_TIME 2 weeks ago
Employment Information

Desired Candidate Profile

  • 0 - 1 year of experience in BPO industry or related field.
  • Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions for experieced Candidates
  • Fresher also can Apply
  • Immediate joiners Preferred

Job Description:

  • To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases.
  • Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc.
  • Analyzing verifications received and quality check as per internal parameter.
  • Achieving a low turnaround time for completing checks across all categories.
  • Creating and maintaining healthy relationships with verification source contacts
  • Drafting screening reports and send the same to the client relations team for issuance to the client.
  • Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions

Contact: Rohit - 9885858327