Hiring for a Leading ITES Company In Gurgaon for Customer Support

Key Highlights:

1: Graduate Fresher

2: Candidate Must Not Have Any Exams in the Next 6 Months

3: 24x7 Shifts

4: 5 Days Working

5: Both Side Cabs

6: Excellent Communication Skills

7: Immediate Joiners Preferred

Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)

Landmark : Near Hotel Nirulas

Walkin Time : 11 am to 3 Pm

Ritika @ 8299619074,Satya @ 7989280521,Shadiya @ 7898822545

Whatsapp Your CV @ 9721919721

Key Responsibilities:

Troubleshooting and Problem Solving:

Diagnosing and resolving hardware and software issues, either remotely or in person.

User Support:

Providing technical assistance to users, answering questions, and guiding them through problem resolution.

System Maintenance and Monitoring:

Ensuring computer systems and networks are running efficiently and effectively.

Installation and Configuration:

Setting up new systems, installing software and hardware, and configuring user accounts.

Documentation and Record Keeping:

Maintaining records of issues, solutions, and system configurations.

Collaboration:

Working with other IT teams and external vendors to resolve complex issues.

Customer Service:

Providing excellent customer service, ensuring user satisfaction, and building positive relationships.