Hello Job Seekers,

Greetings from shinig Stars ITPL!

We are hiring Customer Support Executives for a Chat Process in the BPO industry. The role involves handling customer queries through chat and providing timely, accurate resolutions.

Job Description:

- Job Title: Customer Support Executive- Chat Process

- Industry: BPO
- Process: Chat Support (Non-Voice)

- Salary:
18,000 to 21,000 CTC per month

- Shift:

• Rotational shifts
• Cab facility available for odd hours

Eligibility Criteria:

• Freshers and experienced candidates can apply
• Undergraduates UG/ Graduates both eligible
• Basic English communication skills required
• Typing and chat-handling skills preferred
• Willingness to work in rotational/odd shifts

Key Responsibilities:

• Handle customer interactions via chat
• Resolve customer queries efficiently
• Maintain quality and productivity standards
• Follow company policies and procedures

Perks & Benefits:

• Cab facility for odd hours
• Fixed salary with growth opportunities
• Friendly work environment
• Training provided for freshers

Interested candidates can share their CV on the whatsapp number given below:

9026050432 (Fehmina)

Fehmina Siddiqui

Specialist- HR

Shining Stars ITPL