Client Coordinator

FULL_TIME 1 week ago
Employment Information

MCARE PRO WALK-IN INTERVIEWS!

We're hiring for the following positions:

Client Coordinator
? International Voice Process (Night Shift)
? Non-Voice Process (Day & Night Shift)

AR Caller (Accounts Receivable) Night Shift


Cab Facility: Not provided

Eligibility: Open to all Any graduate or non-graduate with strong English communication skills


Location:
9807 KL Towers First Floor, Ayyappakkam Main Road,
Next to KFC & Arya Bhavan, Ayyappakkam, Chennai 600077

Walk-in Interviews: Monday to Friday, from 9:30 PM onwards

Key Responsibilities:

  • Handle inbound and outbound patient calls regarding appointments, cancellations, and general queries
  • Verify insurance details and assist with prior authorization processes
  • Ensure strict adherence to HIPAA guidelines and maintain patient confidentiality
  • Provide clear instructions for medical procedures and confirm scheduled appointments
  • Accurately document call details and update patient records in the billing system
  • Collaborate with internal teams to resolve billing discrepancies and support claim processing

Shift Timings:

  • Day Shift: 9:30 AM 6:30 PM
  • Night Shift: 9:30 PM onwards

(For Night Shift fixed Saturday Sunday Off!)


Candidate Requirements:

  • Excellent verbal communication in English with neutral accent (no mother tongue influence)
  • Willingness to work night shifts consistently
  • Basic computer literacy and ability to learn billing software
  • Prior experience in medical billing or voice process is a plus, but not mandatory
  • Strong interpersonal skills and a customer-first attitude

Why Join Us?

  • Inclusive hiring Freshers and experienced candidates welcome
  • Opportunity to gain exposure to US healthcare processes
  • Supportive team environment with training provided
  • Fixed weekend offs (Saturday & Sunday)

Come join a growing team at Mcare Pro and build your career in the international medical billing industry!