JOB Role Complaints & Pensions - Pune

Please drop update cv to soumita.c1@tcs.com

-Here we are looking for professionals who is having the exp of working in-

Pensions Complaints Handler, involves investigating and resolving customer issues about pension products, requiring strong analysis, communication, and regulatory knowledge (like FCA rules), handling everything from initial contact to final resolution, ensuring fairness and compliance, and producing detailed written responses.

Key Responsibilities

• Case Management
• Investigation
• Resolution
• Documentation
• Compliance

Person should be flexible with UK shifts

Location Pune

5 Day's WFO

Interview will be in virtual

Basic qualification should be graduation in full-time.