Roles and Responsibilities

• Monitor and Review Content: Ensure all user-generated content complies with platform guidelines and community standards.
• Identify and Flag Violations: Detect inappropriate, harmful, or policy-violating content and take necessary action.
• Maintain Quality and Accuracy: Deliver consistent and precise moderation decisions while adhering to company protocols.
• Handle Customer Interactions via Non-Voice Channels: Respond to queries through chat, email, or other text-based platforms.
• Document and Update Records: Maintain accurate logs of moderation actions and customer interactions.
• Collaborate with Internal Teams: Coordinate with relevant departments for issue resolution and process improvements.
• Meet Performance Metrics: Achieve targets related to turnaround time, accuracy, and productivity.
• Adapt to Dynamic Guidelines: Stay updated with evolving policies and ensure compliance at all times.

Qualifications and Experience:

• Minimum Experience : Both freshers and experience are eligible for the role.
• Education: Any bachelor's degree.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present findings and recommendations clearly and concisely.

Interested candidates can for the walk-in interview for below mentioned location.

Walk-in timings: 10:30am to 04:30pm

Interview Location : C/o Opulence Co-Wo Pvt. Ltd., 1st Floor, Solitaire Connect, Makarba, Ahmedabad, Gujarat - 380051

Work Location: Gift City, Gandhi Nagar

Carry 2 copies of your resume with aadhar xerox copy.