Company- Tech Mahindra

Location - Electronic city phase2, Bengaluru

Notice period- 0days

International customer service

Who we are looking for?
Addresses customer questions, provide information, and offer solutions to resolve problems or complaints. For e.g explaining product features, or guiding customers through processes.
Listen attentively to customer complaints, empathize with their concerns, and take appropriate steps to resolve the issues effectively. They may escalate complex problems to higher-level support or management if necessary.
Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customers experience.
Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken.
Provide customers with a positive and Personalised experience, promoting customer loyalty and retention.

Preferred candidate profile

International Bpo experience is preferred.

Notice period- Immediate joiner

Excellent communication

Perks

Both ways Cabs.

Incentives

Competitive growth

If Interested send your cv on Hema.chamoli@techmahindra.com or whatsapp on 9259203144.