Customer service executive - Voice and Chat process - Mumbai

FULL_TIME Contract 1 month ago
Employment Information

TECH MAHINDRA - HIRING for Voice - EXPERIENCED


Key Responsibilities:

- Voice Process

- Provide excellent customer service to clients across different time zones

- Resolve customer queries effectively and efficiently

- Demonstrate strong communication and interpersonal skills


LOCATION : Mumbai


NOTE- ONLY MUMBAI CANDIDATES CAN APPLY


Eligibility:

- Graduate/Undergraduate degree

- Freshers with excellent communication skills can apply (no prior experience required)

- Candidates with 0-12 months of international voice process experience are also welcome to

Apply


Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment

- Ops Interview


Compensation:

- Freshers 3 LPA

- Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)


Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7


Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)

- Quick onboarding process

- Competitive benefits package


Apply now:

CONTACT: HR Pragati 8850664461

HR Team Tech Mahindra Role & responsibilities