Roles and Responsibilities

• Handle customer calls to resolve their queries and concerns.
• Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
• Collaborate with team members to achieve daily targets and goals.
• Stay updated on product knowledge and company policies to provide informed support.

Required Experience/Skills:

• Fluent in English (B2 level)
• Minimum 1 year of US voice customer service experience required
• High school diploma or equivalent
• Proficiency in using computer systems and software applications
• Professionalism, positivity, and a supportive attitude while being eager to learn new skills and processes
• Comfortable working in 24*7 environment.

Best part: you can complete the registration and assessment from the comfort of your home using below link:

Customer Service Representative English Voice at TTEC in Mohali

After completing your assessment, you can drop a note at "mohalitalentacquisition@ttec.com" and we will send you an invite for interview.