||Hiring for Domestic Voice & Non Voice [Email & chat ]||

1. Domestic Non-Voice (Email & Chat Process)

Location: Pocharam / Ranigunj

Qualification: Graduate Only

Experience:

* 1 Year Customer Support Experience (Pocharam)

* Freshers Eligible (Ranigunj)

Skills Required:

* V5 / V54 Skill Set

* Good typing speed

* Strong written communication

Languages: English & Hindi (Mandatory)

Shift: Rotational Shifts

Working Days: 6 Days Working | 1 Rotational Week Off

Cab Facility:

* Pocharam 2-way cab within 35 KM

* Ranigunj No cab

Salary:

* 20,400 Take Home (1 Year Experience ? Pocharam)

* 16,700 Take Home (Freshers ? Ranigunj)

2. Domestic Voice Process

Location: Hitech City

Qualification: Undergraduates / Graduates

Experience: Freshers & Experienced Candidates Can Apply

Languages: Fluent Hindi & English

Shift: Day Shift

Working Days: 6 Working Days | 1 Rotational Week Off

Cab Facility: No Cab

Salary:

* 15,000 Take Home

* 2,000 Transport Allowance

Total Take Home: 17,000

Key Roles & Responsibilities

* Handle customer queries through Email, Chat, and Voice when required

* Make outbound calls or attend inbound calls as per process requirement

* Understand customer requirements and provide accurate resolutions

* Investigate issues, research solutions, and resolve customer concerns

* Escalate unresolved issues to appropriate teams

* Maintain proper documentation and update customer records

* Deliver professional and empathetic customer service

Contact Details :

Yamini HR:9705749568

Email id : Yamini.Bandla@axisservice.co.in