Job Title: International Customer Support (Voice & Chat)
Location: Noida, Sector 81
Work Mode: Work From Office
Shift: Night Shift (Two-way cab available)
Working Days: 5 days working with rotational weekly offs
Experience Required: Minimum 6 months experience in International Process (Voice and Chat both)
Job Responsibilities:
- Provide customer support through email, chat, and phone calls.
- Handle international customers' queries and concerns professionally.
- Resolve issues promptly and efficiently to ensure high customer satisfaction.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with team members to achieve process goals and targets.
Additional Benefits:
- Loyalty Bonus of INR 20,000
- Attractive perks provided by the organization
- Two-way cab facility during night shift
Eligibility:
- Candidates must have a minimum of 6 months of experience in an international voice and chat process.
- Strong communication skills and customer handling ability required.
Interested candidates can contact:
- Sneha Shaw: 8240428235
- Susmitha Subramani: 8122374882