Customer Support Executive - Noida

FULL_TIME Contract 1 month ago
Employment Information

Job Title: International Customer Support (Voice & Chat)
Location: Noida, Sector 81
Work Mode: Work From Office
Shift: Night Shift (Two-way cab available)
Working Days: 5 days working with rotational weekly offs
Experience Required: Minimum 6 months experience in International Process (Voice and Chat both)

Job Responsibilities:

  • Provide customer support through email, chat, and phone calls.
  • Handle international customers' queries and concerns professionally.
  • Resolve issues promptly and efficiently to ensure high customer satisfaction.
  • Maintain accurate records of customer interactions using CRM software.
  • Collaborate with team members to achieve process goals and targets.

Additional Benefits:

  • Loyalty Bonus of INR 20,000
  • Attractive perks provided by the organization
  • Two-way cab facility during night shift

Eligibility:

  • Candidates must have a minimum of 6 months of experience in an international voice and chat process.
  • Strong communication skills and customer handling ability required.


Interested candidates can contact:

  • Sneha Shaw: 8240428235
  • Susmitha Subramani: 8122374882