Role & responsibilities
- Handle inbound calls for global clients
- Resolve customer queries and provide accurate support
- Maintain professionalism and customer satisfaction on every call
- Comfortable with rotational shifts and fast-paced work environment
- Strong problem-solving and listening skills.
Skills
- Strong communication & interpersonal skills
- Active listening and problem-solving ability
- Customer-centric approach
- Ability to handle difficult conversations calmly
- Quick learner with adaptability
- Professional and clear telephone etiquette
Perks and benefits Salary: as per experience (Salary are totally depends over experience) Both side cabs (if candidates address is within hiring zone)
WhatsApp 9220231088
Email- Yukta.vats@techmahindra.com
Preferred candidate profile