Roles and Responsibilities

• Provide exceptional customer support through phone calls to resolve customer queries and concerns.
  
• Handle international voice process calls with a focus on providing excellent service quality.
  
• Work rotational shifts including weekends and holidays as per business requirements.
  
• Meet or exceed performance targets for call handling time, first contact resolution rate, and overall customer satisfaction (CSAT).
  
• Collaborate with team members to achieve common goals and objectives.

Benefits and Perks

5 days working

Rotational week off

Both side cab facility available

Huge Incentive

Interested candidate can contact Sadhna Hr -9171224514

Karan HR -9354359873 ( Karan.sehgal1@techmahindra.com )