Certifications & Skills:
DRUID Certified Developer (or equivalent training in DRUID platform)
NLP & Machine Learning Certifications (e.g., Microsoft Certified: Azure AI Engineer Associate, or equivalent)
Knowledge of semantic search, vector databases (e.g., Pinecone, FAISS), and knowledge base management
Understanding of dialogue management and conversation design
Experience:
Minimum 3 years of hands-on experience in designing, deploying, and maintaining complex, knowledge-driven chatbots using DRUID or similar platforms
Demonstrated ability to optimize chatbot performance, accuracy, and user experience