Job Description:
We are hiring Graduate Freshers (Non-Technical) for a Customer Support Executive role with a leading organization. This is an excellent opportunity for fresh graduates to start their career in the International BPO / Customer Service domain.
Call or share CV with Nagesh 8130400684/ Mark 8802054684
Role & responsibilities :
- Handle customer queries via Voice / Blended as per process requirement
- Provide accurate information and resolve customer issues professionally
- Maintain customer interaction records in the system
- Follow communication, quality, and compliance guidelines
- Ensure high levels of customer satisfaction
- Escalate complex issues to the concerned team when required
Preferred candidate profile :
- Qualification: Any Graduate (Non-Technical)
- Experience: Freshers
- Good verbal communication skills in English
- Basic computer knowledge
- Willingness to work in rotational / night shifts
- Customer-focused attitude with willingness to learn
Job Details:
- Process: International Voice / Blended
- Salary : 27K Inhand
- Location: Gurugram
- Working Days: 5 Days Working
- Shift: Rotational
- Transport: Both-side cab provided