Job Title: International Voice Associate Banking Domain (Work From Home)

Company: Sutherland

Job Location: Work From Home (Training will be from Home for 68 weeks, post clearance permanent WFH)

Job Description:

Sutherland is hiring International Voice Associates for its Banking domain process. We are looking for talented professionals with prior experience in international voice processes who can deliver exceptional customer service in a fast-paced environment.

Key Responsibilities:

Handle international voice process calls related to banking domain.

Deliver excellent customer support and resolve queries efficiently.

Ensure adherence to process and compliance requirements.

Meet quality, productivity, and customer satisfaction targets.

Requirements:

Minimum 6 months of International BPO Voice Process experience is mandatory.

Strong communication skills in English (both verbal and written).

Ability to work in a fast-paced and dynamic environment.

Willingness to work in rotational shifts.

Compensation & Benefits:

Net Take Home: 23,000 per month

Incentives up to 2,750 + Overtime

Additional Information:

Training Duration:- 68 Weeks (From Home)

NOTE: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required

Join us and be part of a dynamic team driving global customer satisfaction! Kindly Contact HR Prerana (8591094663)

Email ID : Prerana.Dubey@sutherlandglobal.com

Preferred candidate profile