Job Title: Informatica MDM Support Engineer

Overview

We are seeking a highly skilled Informatica MDM Support Engineer with expertise in IDMC (Intelligent Data Management Cloud) and strong experience in supporting Informatica Master Data Management (MDM) domains and applications. The ideal candidate will have a deep understanding of SAP S/4HANA master data concepts, secure API integrations, and workflow optimization to deliver efficient application support, enhancements, and user-friendly solutions.

Key Responsibilities

• Provide technical support and maintenance for Informatica MDM solutions, ensuring high availability and performance.
• Configure and manage Informatica MDM workflows, including Business Entities and Business Events.
• Support multiple MDM domains such as Customer, Material, and Vendor.
• Collaborate with SAP (S/4HAN and ECC) and other ERP teams (JD Edwards) to ensure seamless integration of MDM data into SAP S/4HANA, SAP ECC, and JDE, leveraging knowledge of:
  • IDMC Integrations focused on API calls over CAI
  • Business Partner concepts
  • MARA table and related master data structures in SAP
  • Able to understand APIs and adjust configuration to support proper API communications
• Manage and troubleshoot IDMC CAI (Cloud Application Integration) and CDI (Cloud Data Integration) processes.
• Establish and maintain secure OAuth 2.0 connections for API integrations.
• Translate business requirements into efficient workflow designs that optimize performance and usability.
• Simplify and enhance MDM Form design to improve user experience and reduce complexity.
• Monitor and resolve issues related to data synchronization between Informatica and SAP systems.
• Document configurations, workflows, and integration processes for knowledge sharing and compliance.

Required Skills & Qualifications

• Hands-on experience with Informatica MDM and IDMC (CAI/CDI).
• Strong understanding of MDM concepts, including Business Entities, Business Events, and Workflow configuration.
• Proven experience supporting master data management domains such as Customer, Material, and Vendor domains.
• Familiarity with SAP S/4HANA master data structures and integration points.
• Knowledge of API-based data exchange between Informatica and SAP using IDMC CAI.
• Expertise in OAuth 2.0 security protocols for API connections.
• Ability to design simple, efficient workflows and optimize MDM Forms for usability.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Excellent communication and documentation skills.

Preferred Qualifications

• Experience with data governance and data quality frameworks.
• Knowledge of cloud-based MDM deployments.
• Familiarity with Agile methodologies and DevOps practices.