Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!

Location: Mysore (Interview), Job Location: Mysore

Walk-In Dates: 27th to 30th January 2026

Time: 10:00 AM to 2:00 PM

Venue: SDB7 (B19) Basement, Gate 2, No 350, Hebbal, Electronics City, Hootagalli, Infosys Campus, Mysore.

Mode: 100% Work from Office (WFO)

Who We Are Hiring

Were on the lookout for Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Service Desk - Senior Process Executive & Process Specialist

Location: Mysore

Work Mode: Work from Office

Shifts: 24x7 rotational shifts

Experience:1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)

Your Mission:

• Provide remote support for laptops, desktops, LAN issues, and applications.
• Troubleshoot across platforms Windows, Android, iOS.
• Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.
• Handle registry fixes, patch upgrades, virus/security troubleshooting.
• Collaborate on network issues including VPN, TCP/IP, and OSI models.
• Able to handle complex tickets/issues, SLA Compliance & Process Compliance.
• Customer Interaction Escalation management & Able to handle complex issues and escalations.
• Knowledge Management- Ability to evaluate Knowledge articles and contribute for enrichment & Process Re-engineering.

Your Toolkit:

• Intermediate knowledge of OS, browsers, and MS Office Suite.
• Experience in a busy ICT Service Desk environment.
• Basic networking knowledge and troubleshooting skills.

What You Need to Bring

• Excellent communication skills (written & verbal English)
• Willingness to work in 24x7 rotational shifts
• Any Full-time Graduate (No backlogs)
• Commitment to 100% Work from Office (No Hybrid)
• Readiness to complete client-specific training
• Ability to handle 24x7 rotational shifts

Preferred: Basic understanding or any Service Desk expertise

Mandatory Documents to Carry

• Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
• All original academic documents for verification:
• 10th & 12th Marksheets
• Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus.

How to Attend the Walk-In

• Carry a copy of this email/invitation
• Register your application in advance
• Walk into the Infosys Mysore Office on 27th to 30th January 2026 between 10:00 AM 2:00 PM

Why Infosys BPM?

• Work with a global brand
• Extensive training & upskilling programs
• Fast-track career growth in tech support or customer success
• Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Lets grow, together.
We cant wait to meet you!

Warm Regards,Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR www.infosysbpm.com Mysore/Bangalore | Pune | Global Locations Transforming Talent | Empowering Careers