EXPERIENCE

Minimum 3-7 years of relevant experience as an Instructional Designer (ID)

EDUCATION

• Bachelors or Master?s degree in Journalism, Education, Communication, English, or Humanities-related subjects
• Basic proficiency in MS Office
• Certification in Instructional Design is a plus

ABOUT THE ROLE

We are seeking a strategic and skilled Instructional Designer to join our Learning & Development team at a leading IT services firm. In this role, you will take ownership of designing and leading the development of high-quality, error-free learning solutions and training materials tailored for employees of global clients. You will collaborate closely with program managers, subject matter experts, and cross-functional teams to transform complex technical content into engaging, scalable learning experiences that drive performance and deliver measurable business impact.

KEY RESPONSIBILITIES

• Conduct thorough analysis of learning requirements and source materials to ensure alignment with business goals
• Create content outlines, Micro Design Documents (MDDs), storyboards, scripts, and assessments tailored to audience needs
• Translate complex technical concepts into learner-friendly formats using storytelling, scenarios, and interactive elements
• Apply instructional design principles to develop robust e-learning, Instructor-led Training (ILT), and virtual Instructor-led Training (vILT) materials
• Develop digital learning assets using authoring tools (e.g., Articulate Storyline, Rise, Adobe Captivate, Evolve)
• Conduct quality checks and peer reviews, and mentor junior Instructional Designers to uphold content accuracy, consistency, and quality standards
• Partner with subject matter experts, managers, and cross-functional teams to assess learning needs, align expectations, plan projects, and design instructional strategies that meet business goals
• Contribute to the development of case studies, RFPs, review checklists, and process improvement initiatives

PREFERRED SKILLS

• Strong written and verbal communication
• Strong grasp of adult learning principles and learner-centric design
• Analytical thinking, problem-solving, and leadership skills
• Excellent stakeholder management and project coordination skills
• Ability to work independently and manage multiple projects in a fast-paced, client-driven environment
• Proficiency in e-learning authoring tools such as Articulate Storyline, Rise, Adobe Captivate, or Evolve
• Familiarity with LMS platforms

Other Details