Role & responsibilities:

• Handle inbound calls/chats of US customers
• Resolve customer queries and concerns via chat/call
• Meet customer satisfaction targets and quality standards

Preferred Skills:

• Atleast 6 months of experience in International customer care/BPO
• Excellent communication and interpersonal skills
• Ability to handle multiple chats at a time
• Ability to work in night shifts (rotational)

Additional Benefits:

• Competitive salary and incentives
• Both side cab facility (within hiring zone)
• Career growth & professional development

Location: Noida (Onsite)

Drop your updated CV-

WhatsApp: 9871459736

Email ID: janvi.soni@techmahindra.com