Process: - ? Customer Service Associate

Job Role: - ? Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels. ? Maintain a high standard of service quality, adhering to Agoda's customer service guidelines. ? Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

• Minimum HSC or equivalent; a Bachelor's degree is a plus. ? Excellent communication skills in English, both verbal and written.

Salary: - ? Fresher: 21K CTC and 17K in hand ? Experience: Upto 24K CTC and 21K in hand.

Extra Benefits: - ? Performance Incentives.

Shift Time & Week Off: - ? 5 Days working 24*7 Rotational Shifts (Including Night Shifts). ? 2 Rotational Week Off.

Transport Facility: - ? Pick-up and Drop facility available.

Kindly mention the below details while coming for Interview

HR Samreen

Also you can share your resume on the below contact details 8459159665 / samreen.shaikh1@igtsolutions.com