We are looking for a qualified and compassionate Nutritionist to provide tele-counselling support for individuals dealing with obesity and related lifestyle diseases. The role involves guiding patients on diet and lifestyle changes, addressing queries, scheduling doctor consultations, and assisting in medical report preparation as part of an integrated care program.
Key Responsibilities
- Provide telephonic counselling to patients seeking support for obesity, weight management, and lifestyle-related conditions (e.g., diabetes, PCOS, hypertension, cholesterol issues).
- Assess patient needs, dietary habits, medical history, and health goals to deliver personalized nutrition guidance.
- Educate patients on healthy eating, portion control, nutrition labels, and sustainable lifestyle practices.
- Track patient progress and offer follow-up counselling as required.
- Coordinate and book doctor consultations based on patient needs and program protocols.
- Collaborate with doctors and care coordinators to ensure a smooth patient journey.
- Assist in preparing medical and nutritional reports, summarizing patient progress, recommendations, and risk factors.
- Maintain detailed and accurate documentation of patient interactions in the CRM.
- Identify red flags and escalate cases to the medical team when necessary.
- Ensure high levels of patient satisfaction, empathy, and professionalism during all interactions.
Required Qualifications
- Masters degree in Nutrition, Dietetics, Food Science, or related field.
- 1?3 years of experience in clinical nutrition, diet counselling, or tele-counselling (freshers with strong knowledge may also be considered).
Skills & Competencies
- Strong understanding of obesity management, metabolic disorders, and lifestyle nutrition.
- Excellent communication and counselling skills, especially over phone calls.
- Ability to simplify complex health concepts for patients.
- Empathy, patience, and a customer-centric approach.
- Good documentation and report-writing skills.
- Ability to work with cross-functional teams (doctors, operations, care coordinators).
- Proficiency in using digital tools, CRM systems, and MS Office.
Shift Timing: It will be 6-day working rotational shifts.