Power Platform Governance

• Environment strategy, segmentation and lifecycle management for Dev, Test, Prod and data sensitivity
• Power Platform specific Data Loss Prevention policy creation, maintenance and scoping including connector governance and layered policy models
• Ensuring that data access and connector usage follow company security rules and can be monitored and traced when needed.
• Security and access boundaries including group-based access and least privilege principles
• Maker enablement experience through standards, documentation, guidance and templates

Platform Administration

• Tenant administration including connector management, capacity and maker control
• PPAC administration including environment settings, license monitoring and security configuration
• Experience on setting up Power Platform logging with best practices
• Monitoring platform health proactively using CoE telemetry, alerts and environment analytics.
• Log analysis and troubleshooting across tenant, environment, solution and connector levels
• Administration automation using PowerShell and Power Platform CLI for auditing and environment operations
• ALM and release management using managed solutions, deployment pipelines and lifecycle alignment
• Business continuity planning and environment recovery coordination including backup awareness and restore readiness
• Controlled configuration changes in production environments

Support and Operations

• Incident triage with complete information gathering and correct routing
• End-user support with strong business impact awareness
• Root cause analysis distinguishing app, data, access, connector or integration issues
• Alert response and escalation handling in business critical scenarios
• Continuous improvement and problem prevention practices

Architecture Fundamentals

• Solution architecture understanding across Apps, Automate and Copilot Studio with lifecycle considerations
• Security architecture in Dataverse and Power Platform integrations
• Understanding of Power Platform licenses and costs
• Cost-aware licensing decisions including Per App vs Per User vs M365 trade-offs
• Awareness of cross-system dependencies with Azure, M365 and Dynamics

Development Governance

• Enterprise-grade Power Automate development with robust error handling and retries
• Copilot Studio development and integration readiness with correct logging and compliance
• Low-code security best practices embedded into design and development

Technical Platform Skills

• Azure Active Directory group-based access understanding
• Azure Log Analytics setting up and usage for telemetry and troubleshooting
• Secure API integration and controlled connector usage
• Scripted automation using PowerShell and CLI to handle administrative tasks and automate repetitive tasks
• Understanding M365 data source behavior when used in Power Platform solutions