Readyto shape the future of work?
At Genpact, we don?t just adapt to change?we drive it. AI and digitalinnovation are redefining industries, and we?re leading the charge. Genpact?sAI Gigafactory, our industry-first accelerator, is an example of how we?rescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies? most complex challenges.
Ifyou thrive in a fast-moving, tech-driven environment, love solving real-worldproblems, and want to be part of a team that?s shaping the future, this is yourmoment.
Genpact(NYSE: G) is anadvanced technology services and solutions company thatdeliverslastingvalue for leading enterprisesglobally.Through ourdeepbusiness knowledge, operational excellence, and cutting-edge solutions ? wehelp companies across industries get ahead and stay ahead.Powered bycuriosity, courage, and innovation,our teamsimplementdata, technology, andAItocreate tomorrow, today.
Inviting applications for the role of Process Associate, Order to Cash
We are looking for someone with deep understanding and ability to performday-to-day operations while maintaining SLA. Solving queries related to cashapplication and coordinating with customer
Responsibilities
? Making collection calls to the customers,emailing/faxing invoices or getting hard copies mailed out to customers as pertheir requests.
? Identify and rectify unidentified cash and manage endto end process of Cash applications.
? Process cash application functions to invoices atassigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed ina timely, accurate, and confidential manner.
? Follow up on customer/internal disputes, customerquestions and working between departments to get a resolution.
? Reconcile orders to match customer books, includingvalidating credits or debits and sending them to customer for collection orrefund.
Qualifications
Minimum qualifications
? Graduate in Commerce (B.Com)
? Freshers are eligible
? Good English language skills (verbal and written)
Preferred qualifications
? Prior experience in Accounts Receivable/Order to Cash
Why join Genpact?
? Be a transformation leader ? Work at the cutting edge of AI, automation, anddigital innovation
? Make an impact ? Drive change for global enterprises and solve businesschallenges that matter
? Accelerate your career ? Get hands-on experience, mentorship, and continuouslearning opportunities
? Work with the best ? Join 140,000+ bold thinkers and problem-solvers who pushboundaries every day
? Thrive in a values-driven culture ? Our courage, curiosity, and incisiveness- built on a foundation of integrity and inclusion - allow your ideas to fuelprogress
Come join the tech shapers and growth makers at Genpact and take your career inthe only direction that matters: Up.
Let?s build tomorrow together.
Genpactis an Equal Opportunity Employer and considers applicants for all positionswithout regard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.