Roles and Responsibilities

• Design and deliver training programs for process trainers, focusing on soft skills, operations, and knowledge management.
  
• Conduct training need analysis to identify gaps in employee skills and develop targeted training solutions.
  
• Develop impact training plans to address identified gaps and improve overall performance.
  
• Map out the knowledge required for various roles within the organization using mapping techniques.
  
• Analyze training delivery methods to ensure effective transfer of knowledge.
  

Other Details