• Experience in integrating tools in ServiceNow.
• Experienced in ServiceNow technical configuration, and development of reports and dashboards.
• Good in support activities of ServiceNow to identify issues within the code, working collaboratively with other team members.
• Building relationships with business partners through analysis, evaluating best practice and aligning technology to solve their issues and improve efficiencies.
• Bringing proficient methodologies and best approaches to non-traditional aspects of technology delivery.
• Knowledge of ITSM processes such as Change, Incident management, Problem Management, SLA and Service Request Management
• Experience in creating new Workflows and modifying the existing workflows according to new requirements in an efficient manner.
• Experience in Enhancing the ServiceNow functionality by customized JavaScript code to support the new business needs.
• Experience in creating scripts like Client Scripts, Catalog Client Scripts, background script, Fix script and UI Policies, UI action.

If Interested kindly share your CV on jyoti.verma4@tcs.com