Must-Have

Hands on experience on Inbound actions client scripts, UI Policies, Business rules, UI actions, Import sets, Transform Maps, Notifications, script Includes

Hands on Experience on flow designer or Workflows

Worke don Agile methodology

Good Knowledge on Integrations SOAP or REST

Root cause analysis for any production support

Scripting experience is mandatory to have

Must Have : ITSM, Service Catalog, Knowledge, Incident, Change Problem

Good-to-Have

Minimum 2 mandate details are mandate with two or 3 liners

1. GRC/ ITOM/ ITBM