Sify Technologies Walk-in Drive | L1 Data Center Support | Belapur
FULL_TIME
1 week ago
Employment Information
- Perform preventive and scheduled maintenance activities for network, server, and storage devices as per the maintenance calendar.
- Handling rack mounting, de-racking, and patch cabling for routers, switches, firewalls, servers, and other DC equipment.
- Knowledge of working in Colo and On site Data Centre
- Knowledge of network fundamentals (LAN/WAN, VLANs, IP addressing).
- Experience in physical infrastructure handling rack mounting, cabling, labelling, and documentation at Data Centre.
- Familiarity with ITSM ticketing tools.
- Handson experience in various media types (fiber, copper) and connector Types
- Basic understanding of server, storage, and power systems in data centres.
- Knowledge of Device Config /Provide console access to remote teams for troubleshooting or configuration support.
- Monitor DC environment parameters such as power, temperature, and connectivity; escalate anomalies as per process.
- Work on incident and task tickets related to device down, link down, or interface issues through ITSM tools (ServiceNow / Remedy / etc.).
- Perform first-level checks and troubleshooting for devices and coordinate with Level 2/3 teams or OEMs for resolution.
- Maintain asset and inventory records of all equipment, patch panels, and cabling layouts.
- Support during change management activities, including patching, upgrades, and configuration updates.
- Ensure compliance with BFSI data center security and operational standards.
- Participate in regular audits and maintain proper documentation for all operational activities.
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