Job Role: Customer Support Executive Non Voice
Process Type: Chat & Email Support
Location: Airoli, Navi Mumbai (Work From Office)

Job Responsibilities

• Handle customer queries through chat and email.
• Provide accurate and timely resolutions to customers.
• Maintain quality standards and follow process guidelines.
• Ensure good customer experience with clear written communication.
  

Eligibility Criteria

• Candidates must be comfortable with night shifts & rotational shifts.
• Good English communication skills (written).
• Candidates should be comfortable working 5 days a week.
• 2 rotational weekly offs.
• Only local candidates should apply (outside candidates should NOT apply).
  

Shift Details

• Night shifts / Rotational shifts
• 5 days working
• 2 rotational weekly offs
  

Skills Required

• Good English communication skills
• Basic computer knowledge
• Customer handling skills
• Ability to work in a fast-paced environment