? 12+ years of experience in IT in telecom across different SDLC phases like design and development
? 3+ years of experience in developing software using Zinier or equivalent FSM product
? 3+ years of prior experience as Zinier Tech Lead/Technical architect or FSM Technical architect for a Tier1 telco CSP
? Lead solution design/technical design leveraging the Zinier platform for large-scale FSM implementations.
? Collaborate with BA, SA and field operation team to ensure that the technical solution delivered aligns with the e2e solution and addresses the business requirements
? Guide development teams on best practices in Zinier configuration, custom development, and integration with enterprise systems
? Utilize in-depth knowledge of the Zinier FSM platform, including Workflow Orchestration, AI/ML capabilities, and Mobile App customization.
? Hands-on experience with low-code platform ( either Studio Z or equivalent) for developing workflows and UI
? Hands-on experience in java technologies to deliver customization specific to project requirements
? Ensure solution performance, scalability, and security best practices are embedded in the architecture.
? Ensure that all the new business requirements are delivered by maximizing OOTB configurations and customization only when necessary
? Maintain architecture standards, documentation, and participate in design reviews, defect triage and product demo.
? Define technical standards for the project delivery and ensure that the entire development team adheres to those standards
? Be responsible for the software delivered by the development team in terms of quality and timeline commitment and performance & scalability of the software delivered
? Problem solving mindset -ability to debug issues quickly in SIT/E2E Test/Production environment by corelating logs, xmls and the transaction data
? Develop automation, tools and utilities enabling productivity improvements for the team
? Engage with customer technology & architecture teams in governance forums to ensure that we align as per the technology strategy
? Good communication skills