Job Title: Telesales Executive (Fresher)

Industry: Hospital / Hospitality

Job Summary

The Telesales Executive will be responsible for contacting potential patients/clients over the phone, explaining hospital or hospitality services, generating leads, and scheduling appointments or bookings. This role is ideal for freshers who have good communication skills and a customer-focused approach.

Key Responsibilities

Make outbound calls to patients/customers to inform them about hospital or hospitality services, packages, and offers

Handle inbound calls and respond to customer inquiries politely and professionally

Explain treatment packages, room availability, health checkups, or hospitality services clearly

Generate leads and fix appointments/bookings for hospital consultations or hospitality services

Maintain accurate call records and customer details in the system

Follow up with prospective customers to close sales

Coordinate with internal teams (front office, billing, operations) for smooth service delivery

Achieve daily and monthly call and conversion targets

Ensure customer satisfaction and proper call etiquette

Required Skills & Qualifications

Minimum qualification: 12th Pass / Graduate

Freshers are welcome (experience in telesales/customer service is an advantage)

Good verbal communication skills in Hindi and/or English

Basic knowledge of MS Excel and computer operations

Polite, confident, and customer-friendly attitude

Willingness to learn hospital/hospitality services

Preferred Skills

Basic understanding of hospital or hospitality services

Ability to handle customer objections

Target-oriented and result-driven mindset

Job Location

FCS Software Solutions, Plot No. 83, Noida-Dadri Rd, Noida, 201301, UP, IN Nearest metro Noida NSEZ phase 1

https://www.google.com/maps/search/FCS%20Software%20Solutions/@28.53991496,77.40119094,17z?hl=en

Abhipsa Patnaik

HR Manager

0120-4635974/9354344261

OFFICE TIMING-09:30AM-06:30 (MON-SAT)