Role & responsibilities

Survey Caller BPO (Outbound Process)

Company: Aksedge Software Pvt. Ltd.
Location: Noida
Experience: 1-2 Years
Shift: Day
Employment Type: Full-Time

Job Role

• Make outbound survey calls as per assigned data
• Explain survey purpose and ask questions as per script
• Capture accurate customer responses in CRM/system
• Follow compliance, quality, and data confidentiality guidelines
• Handle objections politely and close calls professionally

Eligibility

• Graduate
• Good communication skills (English / Hindi / Regional language)
• Comfortable with outbound calling
• Basic computer knowledge

Key Skills

• Communication & active listening
• Data accuracy & attention to detail
• Customer handling

Experience in BPO / survey calling preferred.