UKG - TLM Consultant

About the Role:

Seeking energetic, customer-focused individuals to implement UKG Ready, time & labor management (TLM) offering. As a Sr Solution Consultant, you will be part of a growing dynamic team responsible for the high-quality, complete implementation of our core HRMS product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide

excellent customer service. Candidates will also possess a general knowledge of TLM concepts and regulations and be comfortable working in a fast-paced, exciting environment.

Duties and Responsibilities:

• Leveraging your knowledge and experience to consult on best practices and assist clients in designing and building a solution that meets their needs
• Working cross-functionally and amongst a team on new customer implementations
• Acting as the subject matter expert for clients on the Ready product
• Staying up to date on the latest product features and functionality
• Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization
• Using common excel functions, such as VLOOKUP, to format data files and import into UKG Ready
• Proactively communicate with customers and UKG Project Team members to keep them apprised of project status, mitigating and providing solutions for process or product related issues.
• Utilizing critical thinking and problem solving strategies to complete tasks Completing project milestones by due dates and keep project tracking tool updated on a weekly basis
• Creating & build custom reports within product
• Contributing to team objectives that may have impact on the area/group
• Informally mentoring peers based on expertise

Basic Qualifications:

• 3+ years experience implementing time and attendance software
• Demonstrated ability to troubleshoot technical issues
• Ability to work on 10 or more implementation projects simultaneously

Preferred Qualifications:

• Experience with Adv scheduler in UKG Ready/WFC/Pro WFM, Dayforce (Ceridian), Infor HCM (CloudSuite HCM), Oracle HCM Cloud, ADP Workforce Now
• BS/BA degree or equivalent experience
• Comfortable working in an environment in which businesses processes, tools, etc. are still being defined
• Excellent communication and consulting skills
• Ability to work in a fast-paced team environment