Role & responsibilities

We are currently having openings in our Voice Process (L2) 100% work from office.

With fixed salary & permanent hiring.

? Designation-  

• Customer Support Associate (L2).

? Job Profile-  

• Have to resolute customer?s query Voice Call

? Mandatory Criteria-

• Min HS Passed.
• Fresher & experienced both can apply
• Excellent verbal communication skill in English & Hindi without major MTI for Voice

process

• Should have not applied for any Flipkart interview in last 3 month
• Customer orientation.
• Ready to work in 24/7 Shifts
• No planned leave for upcoming 3 month after joining
• 10 hours of the day, 9 hrs. work and 1 hour break
• 5 days working (rotational week off)
• Should have a typing speed of 25WPM with 90% accuracy

? Interview Structure-

• HR round - General check. ?
• Typing Test
• OPS round ? General Check
• Voice Versant (V4 and above)
• PMAP
• Client Round ? Video Call

? Payouts ?

• Salary for minimum 6 months experience candidate ? 220,000 LPA, 16 K/Month.
• Fresher- 212,000 LPA, 15.603 K/ Month.
• Salary for Apprentice (Complete Fresher & doesn?t have any PF account) 15,800

k/Month.

• 100% fixed salary
• Pick up or drop for odd shifts

? Documents Required ? 

• Education Mark sheets
• Aadhar Card
• Pan Card
• Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
• E_ Aadhar Card

? Location details for Walkin interview:

Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

Contact Person: Shreya Ganguly

Contact Number: 6290450549