Urgent Opening @Tech Mahindra For Customer service (Voice process only - Mumbai Suburban

FULL_TIME Contract 1 month ago
Employment Information

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
  • Resolve customer issues promptly and efficiently while maintaining a high level of accuracy.
  • Provide product information, answer questions about products/services offered by the company.
  • Identify opportunities to upsell/cross-sell relevant financial products based on customer needs.