Roles and Responsibilities

• Manage escalated emails related to CIBIL through email.
  
• Resolve issues like wrong credit data, score mismatch, and dispute status.
  
• Provide timely resolutions to customers through effective communication skills.
  

Desired Candidate Profile

• 1-6 years of experience in an Escalation Desk or similar role handling customer escalations via email.
  
• Strong understanding of banking processes and procedures.
  

Send your CV on WhatsApp: 8928264617 HR: Hemlata Rawat