HemlataHemlataRoles and Responsibilities

• Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
  
• Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
  
• Meet performance targets set for call handling time, resolution rates, and first-call resolution ratios.
  

Desired Candidate Profile

• 1-5 years of experience in BPO/Call Centre environment.
  
• Excellent communication skills (verbal & written).
  
• Strong voice processing abilities.
  
• Ability to work on rotational shifts including weekends.
  
• Proficiency in handling domestic voice processes.

Salary-23k-26k

Location-Chandivali

Interested candidates can WhatsApp their CV's on

Hemlata - 8928264617

Harshada - 9960452060

Jay - 8169133418