Tech Mahindra's International Voice Process for UK and US with 5-day working and 2 rotational weeks off:

*Job Title:* International Voice Process - UK/US

*Job Description:*

- Handle inbound and outbound calls for international customers

- Provide excellent customer service, addressing queries and concerns

- Resolve customer issues efficiently and effectively

- Document customer interactions and follow up on unresolved issues

- Meet or exceed call handling targets and quality benchmarks

- Collaborate with team members to improve customer experience

*Shift Details:*

- 5 days working, 2 rotational weeks off

- US/UK rotational shifts (9.5 hours, including 1-hour break)

- One-way cab facility provided

*Salary and Benefits:*

- Competitive salary (2.4 LPA - 5 LPA)

- Performance incentives and bonuses

- Paid training and career development opportunities

- Health insurance and other employee benefits

*Eligibility:*

- Age: 20-40 years

- Fresher or experienced candidates (6-5 years)

- Immediate joiners preferred

contact -Swati Singh - 8691061171

Role & responsibilities

Preferred candidate profile