BRANCH MANAGER - Branch Banking

KRAs:

Enhancement of deposit pool from customers.
Establishing standards and delivery of service.

Sale of non-deposit products. Cross selling targets progressively.
Sale of Mutual Fund and Insurance products.
Fee income.

Branch administration.

Regulatory compliance.
Manage productivity, morale of branch personnel
Overall responsible for break-even and P&L of branch

EXPERIENCE:

Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities
Must have had Sales experience and exposure, preferably of Liabilities products
In-depth understanding of financial instruments, markets and macro - micro
economic processes

Ability to carry along all the units involved in the customer service cycle to ensure
customer

DELIGHT

Liaising with product management team, marketing and other centers & verticals
for new product development, service enhancements and sales initiatives.

QUALIFICATIONS / QUALITIES:

MBA / CA/ CAIIB
Should have sales orientation
Leadership skills. (Though more tactical than strategic).
Thinker : Doer = 40:60

AGE: 28 - 38 years

THE ROLE:
REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST
EFFICIENCY THROUGH PROCESS