Job Title: Trainee Process Associate - AR Caller

Process: International Voice Process

Roles & Responsibilities:

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
• To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS, Maths) and 10+Diploma., Passed out year - 2020 to 2025

Please Note: B.E/B.Tech/ME/M.Tech - are not eligible to apply.

Interview timings - 11AM - 3PM

Location - 9th Floor, Western Pearl Building, Survey No. 13, Kondapur, Kothaguda, Hyderabad, Telangana 500084

SPOC - Vaishnavi-9150092587

Shift Timing: 05:30 PM to 2:30 AM Or 6.30 PM to 3.30 AM Night Shift (US Shift) Should be flexible for both the shift.

Transport: Two-way transport available based on boundary limits, only within 15kms from Kondapur

Regards

Vaishnavi.