About the role
As a Customer Service Executive, you will be the first point of contact for our customers. Daily responsibilities include handling inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role offers an excellent opportunity for growth within a supportive team environment, where your contributions are valued. The ideal candidate is someone who possesses strong communication skills and a positive attitude towards problem-solving.
What you'll do
- Handle customer inquiries
- Resolve customer complaints
- Maintain customer records
- Provide product information
What you'll need
- Bachelor's degree
- Strong communication skills
- Problem-solving ability
Skills
Verbal communication
Active listening
Customer-focused
Good to have
Multilingual capabilities
Proficiency in CRM software
Benefits
- Health insurance
- Performance bonuses
- Opportunities for professional development
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What qualifications do I need for this role?
A bachelor's degree in any field is preferred, but not mandatory.
What are the working hours?
The working hours are typically from 9 AM to 6 PM, Monday to Friday.
Is there any training provided?
Yes, comprehensive training will be provided to all new hires.
Can I work from home?
This position is onsite, but flexibility may be considered based on performance.
What is the salary range for this position?
The salary range is between INR 25,000 to 35,000 monthly.
Listing last updated