About the role
As a Customer Support Associate, you will be the first point of contact for our clients, assisting them with their inquiries and providing support. Your role will include answering calls, responding to emails, and resolving customer issues in a timely manner. This position is suitable for individuals who are patient, empathetic, and enjoy helping others.
The team provides a supportive environment where you can learn and grow your skills in customer service. If you are a good communicator with a positive attitude, this opportunity is perfect for you. We welcome freshers eager to start their career in customer support.
What you'll do
- Respond to customer inquiries via phone and email.
- Resolve customer complaints efficiently.
- Maintain records of customer interactions.
- Provide feedback to improve service quality.
What you'll need
- High school diploma or equivalent.
- Good communication skills.
- Basic computer proficiency.
Skills
Excellent verbal and written communication skills
Customer-centric approach
Problem-solving skills
Good to have
Experience in call centers
Knowledge of customer service software
Benefits
- Flexible working hours.
- Gain experience in customer service.
- Potential for full-time opportunities.
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
Questions about this job
What are the daily responsibilities of this position?
You will handle customer inquiries through calls and emails.
Is prior experience necessary for this role?
No, this role is open to freshers.
What are the working hours for this part-time position?
Working hours are flexible and will be discussed during the interview.
Listing last updated