Customer Support Executive

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Bhubaneswar, Odisha
Work mode
Hybrid
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our team as a Customer Support Executive in Bhubaneswar. Ideal for enthusiastic individuals eager to help customers and resolve issues.

Apply now

About the role

As a Customer Support Executive, you will be the first point of contact for our customers, addressing their inquiries and providing solutions to their problems. This role requires excellent communication skills and a passion for customer service. You will handle calls, emails, and chat support, ensuring a positive customer experience.

This position is perfect for freshers looking to kickstart their career in customer service. The hiring company offers a supportive environment and training to help you succeed in your role. If you are a proactive individual with a desire to help others, we encourage you to apply.

What you'll do

  • Respond to customer inquiries and resolve issues
  • Maintain a positive attitude while assisting customers
  • Document customer interactions and feedback
  • Collaborate with team members to improve service quality
  • Participate in training sessions to enhance skills

What you'll need

  • High school diploma or equivalent
  • Good communication skills
  • Basic computer literacy

Skills

Customer-focused Effective communication Problem-solving abilities

Good to have

Previous experience in customer service Familiarity with CRM software

Benefits

  • Comprehensive training and support
  • Flexible working hours
  • Opportunity for career advancement

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What will I be doing as a Customer Support Executive?
You will assist customers with their inquiries via phone, email, and chat.
Is this position remote or onsite?
This is a hybrid position, allowing you to work both from home and onsite.
What qualifications do I need?
A high school diploma or equivalent is required, and customer service experience is a plus.
What is the pay for this position?
The monthly salary ranges from INR 20,000 to INR 35,000 depending on experience.
How do I apply for this job?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Support Executive

₹20,000–35,000 a month

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