About the role
As a Junior IT Support Engineer, you will be responsible for providing technical assistance and support to users. Troubleshooting hardware and software issues will be part of your daily tasks, along with responding to help desk inquiries. This role is perfect for fresh graduates with a passion for technology and problem-solving. Our client offers a collaborative work environment where you can learn from experienced professionals and grow your skill set in the IT field. You'll be working in a vibrant team atmosphere that values innovation and efficiency.
What you'll do
- Provide technical support to users via phone, email, and in-person.
- Troubleshoot hardware and software issues.
- Maintain and update IT documentation.
- Assist in the setup of new hardware and software.
What you'll need
- Bachelor's degree in Computer Science or related field.
- Basic understanding of computer systems and networks.
- Excellent communication and problem-solving skills.
Skills
Basic IT troubleshooting skills.
Good communication skills.
Teamwork and collaboration.
Good to have
Knowledge of network systems.
Familiarity with ticketing systems.
Experience with Windows and Mac OS.
Benefits
- Opportunity for professional growth and development.
- Health insurance and other employee benefits.
- Collaborative and innovative work environment.
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
Questions about this job
What are the main responsibilities of this role?
You will provide technical support, troubleshoot issues, and respond to user inquiries.
What qualifications do I need to apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.
Is this role remote or onsite?
This is an onsite position based in Andheri East, Navi Mumbai.
What is the salary range for this role?
The salary for this position is between INR 30,000 to INR 45,000 per month.
How can I apply for this job?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.
Listing last updated