About the role
In this role, you will provide technical support to customers and troubleshoot issues related to our products and services. This position is ideal for candidates who enjoy solving problems and helping others. You will be part of a dynamic team that values customer satisfaction and technical expertise.
As a Technical Support Executive, you will interact with customers via phone, email, and chat, providing timely and effective solutions. You'll also have the opportunity to enhance your technical skills while supporting our clients.
What you'll do
- Resolve customer technical issues
- Provide support via phone, email, and chat
- Document support interactions
- Collaborate with product teams
What you'll need
- Bachelor's degree in a relevant field
- 1-3 years of experience in technical support
- Strong problem-solving skills
Skills
Excellent communication
Technical troubleshooting skills
Customer service orientation
Good to have
Familiarity with CRM software
Experience in software support
Benefits
- Competitive salary
- Opportunities for skill development
- Supportive team environment
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the main duties of a Technical Support Executive?
You will assist customers with technical issues and provide solutions through various communication channels.
What experience is required for this role?
1-3 years of experience in a technical support role is preferred.
Is this position onsite or remote?
This is an onsite position in Aurangabad.
What is the salary for this role?
The salary ranges from INR 25,000 to INR 40,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.
Listing last updated