Trainee Customer Service Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join a dynamic team as a Trainee Customer Service Associate.

Apply now

About the role

You will be responsible for addressing customer inquiries, providing product information, and resolving issues. This is a fantastic opportunity for recent graduates who have a passion for customer service and want to develop their communication skills. The team is focused on delivering exceptional service and creating a positive customer experience every day.

As a Trainee, you will be trained in various customer service techniques and be given the tools to address different scenarios efficiently. This role is ideal for individuals looking to start a career in customer service and build their skill set in a supportive environment.

What you'll do

  • Handle customer inquiries
  • Provide product information
  • Resolve customer issues
  • Maintain customer satisfaction

What you'll need

  • Bachelor's degree in any field
  • Good communication skills
  • Customer-oriented mindset

Skills

Communication skills Problem-solving Teamwork

Good to have

Basic computer skills Sales experience

Benefits

  • Training and development
  • Health insurance
  • Flexible work hours

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will handle customer inquiries, provide product information, and resolve issues.
Is prior experience required for this role?
No, this is an entry-level position suitable for fresh graduates.
What is the work schedule like?
This is a full-time onsite role with standard working hours.
How can I apply for this job?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

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Trainee Customer Service Associate

₹25,000–35,000 a month

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