Trainee Customer Support Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Ahmedabad, Gujarat
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Trainee Customer Support Associate to provide exceptional service to customers and support daily operations.

Apply now

About the role

In this role, you will assist customers with inquiries and guide them through our services. As a part of a dynamic team, you will learn the ins and outs of customer service management. This position is ideal for recent graduates looking to kickstart their careers in customer service. You will receive comprehensive training and development opportunities to enhance your skills.

Your daily activities will include responding to customer queries, managing service requests, and providing solutions to ensure customer satisfaction. If you are a proactive communicator with a passion for helping others, this role offers a great entry point into the industry.

What you'll do

  • Assist customers with inquiries and service requests.
  • Provide solutions to ensure customer satisfaction.
  • Document customer interactions and feedback.
  • Participate in training sessions to improve service delivery.

What you'll need

  • Bachelor's degree in any field.
  • Strong communication skills.
  • Ability to work in a team.

Skills

Excellent verbal and written communication. Problem-solving skills. Basic computer literacy.

Good to have

Experience with customer support software. Knowledge of service industry best practices.

Benefits

  • Comprehensive training and development.
  • Opportunity for career advancement.
  • Friendly work environment.

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

Apply now

Questions about this job

What are the primary responsibilities of this role?
You will respond to customer inquiries, manage service requests, and ensure customer satisfaction.
What kind of experience do I need?
We welcome candidates with 0-2 years of experience, especially fresh graduates.
Is this position remote or onsite?
This is an onsite position based in Navrangpura, Ahmedabad.
What is the salary range for this role?
The salary ranges from INR 25,000 to INR 35,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

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Trainee Customer Support Associate

₹25,000–35,000 a month

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