Customer Service Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Ahmednagar, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Associate in Ahmednagar, where you will be the point of contact for customer inquiries and support.

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About the role

As a Customer Service Associate, you will handle customer inquiries via phone, email, and chat, ensuring a high level of satisfaction. This role is perfect for recent graduates who enjoy problem-solving and thrive in a dynamic environment. You will collaborate closely with the customer service team to provide timely solutions, track customer feedback, and improve service delivery.

You'll gain valuable experience in customer relationship management while working in a supportive team atmosphere. This position offers a great opportunity to develop your communication and interpersonal skills in a professional setting.

What you'll do

  • Handle customer inquiries and provide timely solutions.
  • Maintain customer records and feedback.
  • Collaborate with the customer service team to improve service quality.

What you'll need

  • Bachelor's degree in any field.
  • Strong communication skills.
  • Ability to work in a team.

Skills

Excellent verbal and written communication. Problem-solving skills. Basic computer proficiency.

Good to have

Experience in customer service. Knowledge of CRM software.

Benefits

  • Competitive salary.
  • Health insurance.
  • Opportunities for career growth.

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What are the main responsibilities of the Customer Service Associate?
You will manage customer inquiries, provide solutions, and ensure customer satisfaction.
Is this position suitable for fresh graduates?
Yes, it is ideal for candidates with 0-2 years of experience.
What are the working hours for this role?
The working hours are typically from 9 AM to 6 PM, Monday to Friday.
How do I apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Service Associate

₹20,000–30,000 a month

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