About the role
As a Customer Service Associate, your main role will be to assist customers with inquiries, resolve issues, and provide information about our services. You will communicate with customers primarily through phone and email, ensuring a positive experience. This role is suited for individuals who enjoy helping others and can work well in a fast-paced environment. Our team values dedication and a customer-first approach, providing you with the opportunity to grow your skills in customer engagement.
What you'll do
- Assist customers with inquiries
- Resolve customer complaints
- Provide information about products and services
What you'll need
- High school diploma or equivalent
- Basic computer skills
- Strong verbal communication skills
Skills
Problem-solving
Empathy
Ability to work in a team
Good to have
Familiarity with CRM software
Previous customer service experience
Benefits
- Flexible scheduling
- Opportunity to gain customer service experience
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the working hours for this position?
This is a part-time role with flexible hours.
Is training provided?
Yes, comprehensive training will be provided to all new associates.
What skills are important for success in this role?
Good communication skills and a positive attitude are essential.
Listing last updated
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